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Responds to team member requests and inquiries for information, assistance, support and resources regarding benefits and wellness initiatives.

Assists with the creation and adherence to departmental budget guidelines.

Oversees the Team Engagement Coordinator to ensure that all team engagement events and programs provide value to the team and produce measurable results.

Develops and oversees the team engagement strategy and ensures execution standards are consistently met.

Manages the company’s FMLA and other Leave of Absence programs including communication and coordination with external vendors, internal business partners and team members.

Supports and assists team members in filing claims, including medical, prescription, dental, vision, non-work related disability claims, and COBRA events.

Ensures the accuracy of all information in the HRIS system (Infinium) and the benefit billing.

Assists in preparing materials and delivering benefits presentation at new hire orientation and during periods of open enrollment.

Reviews and processes information related to benefits enrollments, deductions, coverage amounts, qualifying events, and other coverage related information.

Prepares reports and demonstrates the effectiveness of programs by collecting, analyzing and summarizing information and trends.

Builds strong partnerships with all departments ensuring their focus and support on wellness and benefits consumerism.

Develops, manages and executes the company’s Wellness Program including all communication and education and the development and execution of wellness and consumerism initiatives.

Maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks and participating in professional societies.

Complies with federal, state, and local legal requirements by studying existing and new legislation obtaining qualified opinions enforcing adherence to requirements advising management on needed actions.

Identifies benefit options by studying programs and obtaining advice from consultants and vendors.

Manages the company’s health and welfare plans, specifically the medical, dental, life, disability, 401K benefit plans, FSA and COBRA.Always use a positive parting remark to end the conversation.

Proactively greet team members and guests, initiating interaction to provide service.

Smile, display energy and open body language.

During every interaction, we display three behaviors: We believe that team member engagement is the basis for a great culture and superior guest service. Summary: Manages the Benefits and Rewards Program including Benefits, Wellness, HRIS, Compensation and Team Engagement functions for the company.

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